For Tenants | My Site 1

Here for You, Every Step of the Way

At HLP Property Solutions, we believe tenants deserve more than just a place to live—they deserve a property manager who’s responsive, respectful, and easy to deal with.

From the moment you move in, you’ll have access to a modern, digital platform where you can log maintenance requests 24/7, track updates, review lease documents, and communicate with our team—without waiting on hold or chasing emails. Our goal is to make renting as smooth and stress-free as possible.

We handle repairs promptly, conduct regular inspections with plenty of notice, and make sure you’re kept informed about everything that matters. Whether it’s a small fix or a lease renewal, we’re just a click or call away.

Your home matters to us—because you do too.

From Selecting a Property to Moving In

Select

Browse our available properties online and find a home that suits your lifestyle, location, and budget. Each listing includes high-quality images, key features, and inspection times so you can shortlist with confidence.

Inspect

Attend a scheduled open home or request a private inspection. We make it easy to view properties at a time that works for you, and our friendly team is on hand to answer any questions about the property or application process.

Apply

Once you’ve found the right fit, submit your application online. Our secure digital system lets you upload documents, references, and ID quickly and easily. We keep you informed at every stage—so you're never left wondering.

Move In

Congratulations! Once approved, we’ll finalise your lease, organise the bond lodgement, and set a move-in date. You’ll receive a digital welcome pack with everything you need—from keys and condition reports to emergency contacts and maintenance info.